Accelerate Your Growth with Digital Med Spa
Get your med spa, aesthetics or elective wellness practice thriving by partnering with marketing and operations experts who understand your industry inside and out!
Now you can when you take advantage of my Lead Flow Acceleration Session!
Learn how Digital Med Spa can get your phones ringing consistently from people searching online for a spa or practice in your area.
This is a custom-tailored plan so you can generate more leads, sales and profits.
Learn more below or get started now!
What makes Digital Med Spa different from the competition?
What sets Digital Med Spa apart from other agencies and consulting firms is that we've actually been in your shoes. Having run a clinical skin care studio and day spa for years, working directly with clients as well as running the business, we know first-hand what a challenge it can be.
Offering any type of beauty enhancement services in today's marketplace, whether injections, skin rejuvenation, body contouring or facial services, for example, is met with cutthroat competition with patients and clients having exceptionally high expectations. It can be a challenge to manage it all. We can help alleviate some of the stress and deliver results so you can focus on what you love to do most.
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Case Study
Activated Beauty and Wellness
Results
​The new website went live on December 6, 2024. As of December 30, 2024:
46 new users
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25 from organic search
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16 from direct-to-site
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4 from organic social
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1 referral
45.65% average engagement rate
Client Concern
“People go to my website and don’t do anything. They leave as soon as they go there and I’m losing potential new clients.”
Website Audit Findings
A website audit of her original website found:
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The original website went to the client's website with her name as the URL.
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The main website navigation included social media links that took you off the website.
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The links in the main navigation refresh the current window with the new website with no way to return, losing engagement and conversions.
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Contact information is only found in the footer of the website causing increased abandonment rates.
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Social links are in the main navigation and confusing and not standard best practices.
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The button on the homepage hero image falls below the fold.
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There’s no about page to build confidence in who you are and your experience.
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The website value proposition and what you do is unclear. The website was designed to be purely informational.
What We Did
A completely new website with new SEO content and marketing CRO funnels added to website layout. New content, new images, new website architecture, new forms. Included business consulting services to overall services, created monthly memberships with upgrades for consistent monthly revenue, and determined cost per service and retail profit to ensure there is maximum ROI.
We Are a Proud Member of the International Spa Association
Where spa knowledge begins and never ends.
For over 30 years, the International SPA Association has been recognized worldwide as the professional organization and voice of the spa industry.
Our Services
At our core, we prioritize providing tailored support that perfectly aligns with your requirements, allowing you to focus on driving business growth. Rely on us to expertly manage the essential tasks, ensuring seamless marketing and operations while you remain at the forefront of your industry.
Digital marketing is part of your foundational marketing strategy and critical for your growth and success.
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Increase your online visibility
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Get precise targeting of your ideal demographic
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Enable consistent engagement with clients
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Drive repeat business and referrals
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Offer a cost-effective way to attract new patients, retain existing ones
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Build a strong, recognizable brand
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Focus on taking care of your patients, we'll optimize operations for growth and consistency.
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Increase patient services and client retention
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Boost patient referrals
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Create personalized experiences
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Create feedback systems to foster long-term relationships concerns
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Streamline operations and optimize cost-saving opportunities
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Identify and correct revenue leakages for increased ROI
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Retain happy employees
Client Retention
Foster long-term relationships, increase repeat business, and enhance customer loyalty through personalized communication and targeted promotions to boost revenue and sustain business growth.
Operations Strategy​​
Efficient service delivery, consistent client experiences, and optimized resource management; streamline processes, reduce costs, and enhance staff performance.
Operations Audit​​
Identify inefficiencies, enhance service quality, manage costs, and ensure regulatory compliance. Performed annually, gain insights for strategic planning and assesses employee performance
Standard Operating Procedures (SOP)​​
Clear protocols, error reduction, fast training, service consistency, meeting the same high standards each time. This consistency enhances customer satisfaction and trust in the spa's services.​
Process Improvement​
Identify and eliminate inefficiencies in your operations, refine and optimize service delivery, leads to cost savings and enhanced productivity.
Employee Retention​​
Create a system to make it easier to retain good employees. Offer competitive compensation, professional development, a supportive work environment, and encourage open communication.
Employee Handbook
Clear guidelines, policies, and expectations, ensuring consistency in employee behavior. For both employees and management, helping to mitigate conflicts, maintain compliance, and protect the the company.
Here's what others have to say about working with Devon
Adam Bernstein
Executive Vice President - PR
Chernoff Newman
"I always appreciated the precision that Devon applied to her work – and so did my clients. Her process-orientation made completing complex jobs, such as website development and maintenance, more efficient and transparent. On each assignment, Devon helped set a standard for mutual understanding and accountability that enabled team members and the client to achieve the desired outcomes."
"Success in business requires the ability to let go of the reins and trust others to contribute their expertise. Collaboration is not a sign of weakness, but a hallmark of strategic leadership."
Stephen R. Covey